“Lambent has received additional business from the University’s Risk Management Department each year – frequently offering greater value than major competitors.”

Glenn Klinksiek, Assistant Vice President, Risk Management, University of Chicago

The Lambent
5-Step Reveal Process

At Lambent, we take a holistic approach to designing comprehensive insurance programs that protect our client’s best interests. As part of our commitment to building relationships based on trust, we have developed the Lambent 5-Step Reveal Process, a strict methodology we follow to explore every option and effectively communicate what’s at stake to the client and how they can do better. In addition, we apply our industry expertise to perform due diligence on industry changes, mitigate costly trends and navigate the cost structure to obtain better pricing. In 2009, Lambent saved its customers close to $1 million in premium costs.

Step 1:  Evaluate

Many insurance brokers simply duplicate the existing policy without identifying and assessing exclusions and potential exposures that could put the client at risk. At Lambent, we assess and review your entire program, “peeling back the onion” to identify exclusions and gaps in coverage.

Step 2: Disclose and critique

We present the client with an overview of the coverage they currently have and critique the strength of that policy against the optimum level of coverage we propose to protect their business and financial interests.

Step 3: Develop an authentic pricing model

Assumptions can exacerbate losses. When it comes to insurance, people assume the cost of coverage will be the same from year to year, regardless of losses claimed. In reality, the cost of coverage may shift from year-to-year based on industry trends and how insurance carriers respond to them. At Lambent, we gather quotes based on actual exposures and industry trends, not last year’s program, and apply industry expertise to mitigate potentially costly trends and regulatory changes. Our due diligence results in an average cost savings of 15 to 20 percent.

Step 4: Review and recommend options

Every client’s business and insurance needs are unique. A cookie-cutter approach to designing an insurance program can actually cost the client more in the end. At Lambent, we tailor our solutions by investigating and unearthing coverage options that can lead to huge cost savings.

Step 5: Follow through

At Lambent, our culture is built around our values of caring, networking and loyalty. Each of these reminds us to stay in frequent contact with our clients, employees, investors and suppliers to gain and nurture the mutual trust we believe can only be obtained by maintaining good relationships.