Privacy Policies

Website

Last updated: 08/20/2025

Lambent Risk Management Services, Inc., (“Lambent”) operates http://www.lambent-rms Site.

This page informs you of our policies regarding the collection, use and disclosure of

Personal Information we receive from users of the Site.

We may periodically use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, address, telephone or cellular telephone number and email address.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site.

This Log Data may include information such as your computer's Internet Protocol ("IP") address,

browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and

analyze this website activity.

The Log Data section is for businesses that use analytics or tracking services in websites or

apps, like Google Analytics. For the full disclosure section, create your own Privacy Policy.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that pertains only to our business and the various products and services we provide.

The Communications section is for businesses that may contact users via email (email

newsletters) or other methods. For the full disclosure section, create your own Privacy Policy.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of

transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of February 3, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

📱 SMS Communication Policy

Purpose:
This policy governs the use of text messaging (SMS) communications by [Your Agency Name] to ensure transparency, privacy, and compliance with applicable regulations.

1. Consent Requirement

We only send SMS messages to individuals who have:

• Provided explicit consent via opt-in through a form, phone call, or written agreement, or

• An established business relationship where consent is implied (as allowed by law).

You may opt-in by:

• Checking a box on a form

• Replying "YES" to an opt-in text

• Providing verbal or written permission

2. Types of Messages Sent

Messages may include:

• Appointment confirmations or reminders

• Policy updates or renewal alerts

• Important service announcements

• Occasional promotional or informational content

We will not send unsolicited promotional messages.

3. Frequency

Message frequency may vary, but we strive to keep communications relevant and not excessive. Typical frequency: 1–4 messages per month.

4. Opt-Out Policy

You may opt out of receiving SMS messages at any time by replying:

• “STOP” to unsubscribe

• “HELP” for assistance

Opt-out requests are honored immediately, and no further messages will be sent unless re-consent is given.

5. Data Charges

Standard message and data rates may apply depending on your mobile carrier and plan.

6. Privacy

We do not sell or share your mobile number with third parties. Your information is used solely for communication purposes as outlined in this policy and is protected by our general Privacy Policy, which can be found at: [Insert Privacy Policy URL]

7. Contact

SMS Terms & Conditions

By opting in to receive SMS messages from [Your Agency Name], you agree to the following Terms & Conditions:

1. Program Description

By subscribing to our SMS service, you agree to receive text messages from [Your Agency Name] related to your account, services, insurance policies, appointments, or promotional offers. Message frequency varies.

2. Consent

You must provide express consent to receive SMS messages from [Your Agency Name]. Consent is not required as a condition of purchasing any products or services.

Opt-in methods may include:

• Checking a box on a web form

• Verbal or written authorization

• Texting a keyword to a designated number

• Providing your phone number for communications

3. Opt-Out

You can cancel the SMS service at any time. To stop receiving messages, reply STOP to any message. After doing so, you will receive a final message confirming your opt-out. No further messages will be sent unless you re-subscribe.

4. Help

If you experience issues with the messaging program, reply HELP for more assistance or contact us directly at [Your Phone Number] or [Your Email Address].

5. Message & Data Rates

Message and data rates may apply depending on your mobile phone plan and carrier. Check with your wireless provider for details.

6. Carriers

Carriers are not liable for delayed or undelivered messages. Our SMS service works with most major U.S. wireless carriers but delivery may vary based on network conditions.

7. Privacy

We respect your privacy. We do not sell, rent, or share your mobile number or personal information with third parties without your consent, except as required by law. View our full Privacy Policy at: [Insert Privacy Policy URL]

8. Eligibility

You must be 18 years or older to opt in to our SMS messaging program.

9. Changes to Terms

Lambent Risk Management may revise these terms at any time. Updates will be posted at www.lambent-rms.com. Continued participation in the SMS program constitutes acceptance of any changes.

For questions about this policy or your communication preferences, please contact us at:
Contact Us

If you have any questions about this Privacy Policy, please contact us.

info@lambent-rms.com